Your Profile & Account

Your profile is how others in your organization see you. Keeping it up to date helps admins create better matches and helps your mentor or mentee understand your background.

Editing Your Profile

1. Click your avatar or name in the top-right corner of any page.
2. Select Profile from the dropdown menu.
3. Update your details and click Save.

What You Can Edit

• Name — Your display name across the platform
• Avatar — Upload a photo so your matches can put a face to the name
• Bio — A short description of your background, role, and interests
• Skills and interests — Tags that help admins make informed matching decisions
• Department / Team — Your organizational unit, if applicable

Notification Preferences

Control which email notifications you receive:

• Message notifications — When someone sends you a message
• Meeting reminders — Before upcoming scheduled meetings
• Match updates — When you're matched with someone new or a match status changes
• Program announcements — Updates from your program admin

To adjust these, go to Profile → Notification Preferences and toggle each type on or off.

Changing Your Password

1. Go to Profile → Security.
2. Enter your current password.
3. Enter and confirm your new password.
4. Click Update Password.

If you've forgotten your password, use the Forgot Password link on the login page to receive a reset email.

Managing Multiple Roles

If you hold more than one role (e.g., you're both a mentor and a mentee), you can switch between role views using the role switcher in the sidebar. Your profile information is shared across roles.

Deactivating Your Account

If you need to leave the program, contact your program admin. They can deactivate your account, which will:

• End any active matches
• Preserve your data for program reporting
• Remove your access to the platform