Program Applications | Help Center

Invitations work well when you already know who should join your program. Program Applications flips that: it gives you a public link where prospective mentors and mentees can apply on their own, without you inviting them first. You review every application before anyone joins — nothing is automatic.

Applications review queue showing Pending, Accepted, and Declined tabs with a list of applicant names, roles, and submission dates

Turning On the Public Application Link

Program Applications is off by default, even on a paid plan — you have to turn it on explicitly. This is intentional: it's a public, unauthenticated form, so nothing should go live without you choosing to publish it.

Applications Form tab showing the accepting-mentors and accepting-mentees toggles, the public link toggle, and the custom question list

Go to Dashboard → Applications and open the Form tab.
Turn on Accepting mentor applications, Accepting mentee applications, or both — at least one must stay on.
Turn on Enable public application link.
Your application form is now live at mentorstack.co/apply/your-org-slug. Share that link anywhere: careers page, Slack, an email signature, a job posting.

Tip

Turn the public link off any time without losing your question list or any applications already submitted — it only stops new submissions from coming in.

Building Your Application Form

Beyond name, email, and role, you can add your own questions — up to 20. Each question can be marked required or optional.

In the Form tab, click Add question.
Write the question text.
Toggle Required if an applicant must answer before submitting.
Reorder or remove questions as needed, then click Save.

Warning

Custom questions currently render to applicants as a plain text box, except for yes/no questions, which get a proper Yes/No control. If you need multiple-choice or rating-scale questions, hold off — that rendering isn't built yet, so applicants would see a text box instead of your intended options.

Reviewing Applications

Every submission lands in the Pending tab with the applicant's answers attached.

Application detail view showing applicant name, email, role applied for, and their answers to each custom question

Shortlist an application (the star icon) to flag it for a closer look — this works in any tab and doesn't affect the accept/decline decision.
Accept moves the application to the Accepted tab. You can accept with an invitation (sends the applicant a real invite email immediately) or without — useful if you want to accept a batch first and invite later once you've decided on cohort placement or seat availability.
Decline moves it to the Declined tab, with an optional reason you can note for your own records.

Inviting an Accepted Applicant Later

If you accepted without sending an invite (or an invite couldn't go out — for example, your org was at its seat limit), the application sits in Accepted with a Send Invitation action available. Use it once you're ready; it goes through the same invitation pipeline as inviting someone directly from the Members page.

Changing Your Mind

You can move a Declined application (or an Accepted one you never invited) back to Pending using Reconsider. Once an invitation has actually been sent for an application, though, it can no longer be reconsidered — at that point, manage the invitation itself from the Members page (resend, revoke) the same way you would for any other invite.

Plan Availability

Program Applications is available on Starter and above. On the Free plan, the Applications page shows an upgrade prompt instead of the review queue.