Messaging

Messaging lets mentors and mentees communicate directly within MentorStack — no need to exchange personal email addresses or phone numbers.

Sending a Message

1. Navigate to Messages from the sidebar, or click Send a message from your dashboard.
2. Select the conversation with your mentor or mentee.
3. Type your message in the text box at the bottom.
4. Click Send or press Enter.

Your Inbox

The Messages page shows all your conversations, sorted by most recent activity. Each conversation displays:

• Contact name and role — Who you're talking to
• Last message preview — A snippet of the most recent message
• Timestamp — When the last message was sent
• Unread indicator — A badge showing unread messages

Message Notifications

When someone sends you a message, you'll receive an email notification (unless you've turned them off in your profile settings). Notifications include a preview of the message and a link to reply directly in MentorStack.

Tips for Effective Communication

• Be responsive — Try to reply within 24–48 hours, even if it's a quick acknowledgment
• Use messages between meetings — Share an article, ask a quick question, or check in on progress without waiting for the next session
• Keep it professional — Messages are visible to your program admin for safety and accountability
• Reference goals and meetings — Tie your conversations back to the mentoring relationship so discussions stay focused

Message Visibility

Messages between a mentor and mentee are private to that pair, but program admins can access conversations if needed for program oversight or conflict resolution. This is disclosed in your organization's terms of use.