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admin·Matching

Creating & Managing Matches

How to pair mentors with mentees and manage ongoing relationships

Creating & Managing Matches

Matching is at the heart of any mentorship program. The Matches page lets you create, monitor, and manage mentor-mentee pairings.

Matches list
Matches list

Creating a Match

  1. Click Create Match on the matches page.
  2. Select a mentor from the dropdown.
  3. Select a mentee from the dropdown.
  4. Optionally add notes about why this pairing was made.
  5. Click Create to finalize the match.
Create match dialog
Create match dialog

Both the mentor and mentee will be notified by email when a match is created.

Tip

Consider matching based on shared skills, career interests, or department. Members' profile information can help inform good pairings.

Monitoring Matches

The matches list shows each pairing with key indicators:

  • Status — Active, Paused, or Completed
  • Meetings — Number of meetings held
  • Last activity — When the pair last interacted
  • Health — An engagement indicator based on meeting frequency and messaging

Managing a Match

Click on any match to view details. From there you can:

  • Pause — Temporarily suspend the relationship
  • Complete — Mark the mentoring relationship as finished
  • Add notes — Record observations about the pairing

Warning

Completing a match is a one-way action. Create a new match if the pair needs to restart.