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admin·Matching

Creating & Managing Matches

How to pair mentors with mentees and manage ongoing relationships

The quality of your matches is the single biggest predictor of program success. A well-paired mentor and mentee build trust faster, meet more consistently, and achieve meaningful goals. A poor match often leads to disengagement within weeks. The Matches page lets you create, monitor, and manage mentor-mentee pairings with the visibility you need to intervene early when something isn't working.

Matches list
Matches list

Creating a Match

  1. Click Create Match on the matches page.
  2. Select a mentor from the dropdown.
  3. Select a mentee from the dropdown.
  4. Optionally add notes about why this pairing was made.
  5. Click Create to finalize the match.
Create match dialog
Create match dialog

Both the mentor and mentee will be notified by email when a match is created.

Tip

The strongest matches share a clear development goal, not just a job title. Look at what the mentee wants to grow in and find a mentor who has lived that journey. Shared skills and department can help, but alignment on objectives is what drives real engagement. Review members' profiles before matching. The few minutes you invest here pay off in months of productive mentoring.

Monitoring Matches

The matches list shows each pairing with key indicators:

  • Status: Active, Paused, or Completed
  • Meetings: Number of meetings held
  • Last activity: When the pair last interacted
  • Health: An engagement indicator based on meeting frequency and messaging

Managing a Match

Click on any match to view details. From there you can:

  • Pause: Temporarily suspend the relationship
  • Complete: Mark the mentoring relationship as finished
  • Add notes: Record observations about the pairing

Warning

Completing a match is a one-way action. Create a new match if the pair needs to restart.

Getting the Most Out of Matching

  • Check match health weekly. Pairs that go quiet in the first three weeks rarely recover on their own. A quick nudge from you can get things back on track.
  • Use the notes field. Document why you made each pairing. This builds institutional knowledge and helps you spot patterns in what works.
  • Don't force longevity. A focused 8-week match that achieves a specific goal is more valuable than a 6-month pairing that drifts. Complete matches when the objective is met and re-match with fresh goals.
  • Watch for lopsided ratios. If a mentor has three or more active mentees, engagement quality drops. Aim for one-to-one or one-to-two pairings.
  • Debrief completed matches. Ask both parties what worked. Their answers will make your next round of matching sharper.