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Understanding Analytics

How to use analytics to measure and improve your mentorship program

Understanding Analytics

The Analytics page provides data-driven insights into your mentorship program's performance and engagement.

Analytics page
Analytics page

Date Range

Use the date range selector at the top to filter analytics by time period. Options include 7 days, 30 days, 90 days, and custom ranges.

Key Metrics

The analytics dashboard tracks:

  • Engagement rate — Percentage of matches with recent activity
  • Meeting frequency — Average meetings per match per month
  • Goal progress — How many goals are being created and completed
  • Response time — Average time between messages in a conversation

Trends

Charts show how your program metrics change over time. Look for:

  • Growing engagement — Are more pairs meeting regularly?
  • Goal completion trends — Are mentees achieving their objectives?
  • Activity patterns — When are your members most active?

Tip

Compare different date ranges to spot seasonal patterns or measure the impact of program changes.

Exporting Data

Click Export to download analytics data as a CSV file for further analysis or reporting to stakeholders.